The Difference Between a Boss and a Leader

From NRF Smart Brief – “The boss drives people; the leader coaches them. The boss depends on authority; the leader on good will. The boss inspires fear; the leader inspires enthusiasm. The boss says ‘I’; the leader says ‘we.’ The boss fixes the blame for the breakdown; the leader fixes the breakdown. The boss says ‘go’; the leader says ‘let’s go!’”
H. Gordon Selfridge, American-British retail magnate

Words to lead by!!

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~ by vickilederman on April 28, 2010.

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